HOW TO INTRODUCE AND ASSESS THE EFFECTIVNESS OF DIGITAL SERVICES

One of the top priorities for the development of healthcare systems worldwide is digitalization. Digital transformation helps to increase the scope and improve the quality of medical services provided to the population, reduce the growth of costs required for the functioning of the existing system, and more actively introduce preventive medicine. Patients are already actively using telemedicine, which enables them to receive qualified care without having to visit a medical facility, and electronic medical records, where the results of tests and studies are stored. However, the further digitalization of the healthcare sector and assessment of its effectiveness must take into account numerous factors: the coordinated actions of representatives of IT and the healthcare system, the possible reorganization of business processes in healthcare, funding, and the increased awareness among the population and medical personnel about digital services. How is the Russian healthcare industry implementing the process of introducing digital innovations? What criteria are used to evaluate the effectiveness of digital services? What is the best way to effectively apply and popularize digital services for the population?