Lean Healthcare 3.0

Russia has been successfully utilizing the lean manufacturing concept to improve efficiency and optimize workflows in the domestic healthcare system. This concept is based on creating a sound production environment that minimizes waste and costs, while also ensuring safety, high quality, and timely medical care. As part of projects to improve primary healthcare, 6,700 medical institutions have successfully integrated lean technologies into their daily practices and improved the accessibility and quality of services by reducing wait times and simplifying appointments. A key challenge has been the transition from individual lean technologies to the design of holistic patient-centred pathways and process-based management models. This transition requires the introduction of systemic management approaches that are focused on patient needs. How are new technologies being integrated with existing information systems to create a unified digital system? What are some of the key features and principles of the lean healthcare model? How does the introduction of lean technologies at primary healthcare institutions contribute to the creation of a patient-centred system of medical services? What methods and tools have proven to be the most effective for transitioning from lean technologies to the design of patient-centred pathways and process-based management models?