Establishing a healthcare management system that focuses on employees and ensuring a balance between efficiency and care for staff creates a foundation for the sustainable development of the healthcare system, achieving target medical indicators, and implementing national healthcare goals. An atmosphere of openness, trust, and effective communication is crucial to ensuring a comfortable working environment and an eco-friendly corporate culture. However, it is equally important to take into account the interests of all parties involved in the process of providing healthcare and to also ensure the health, safety, and well-being of employees. Human-centric healthcare not only boosts staff loyalty and productivity, but also helps improve the quality of healthcare. What are the fundamental principles of building a human-centric healthcare institution? What regional practices for creating a healthy working environment have already proven their effectiveness and what solutions still need to be introduced? How can employers hold a constructive dialogue with employees to determine their real needs? How should individual regions and healthcare institutions respond to systemic challenges?
Director, Department of Health of the Tyumen Region
Eugenia Ludupova
Deputy Chairman of the Government of the Republic of Buryatia — Minister of Health of the Republic of Buryatia
Anastasia Pershina
HR Director, Federal Siberian Scientific and Clinical Center of the Federal Medical and Biological Agency
Andrey Tyazhelnikov
Anastasia Shugaeva
Director of the telemedicine clinic, «Sberzdorovye»
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